Allied Health Receptionist

HealthKlinix Tumut is the head quarters for HealthKlinix Australia. This clinic holds a high standard of professionalism and work ethic. Our modern, established clinics offer a suite of allied health services such as Chiropractic, physiotherapy, podiatry, massage, psychology (telehealth) and dietetics (telehealth).

This position plays a vital role in supporting our health team and ensuring our patients have a professional and positive experience. You will work closely with a diverse group of health professionals and management team both locally and externally.

Incentives

• Strong support system
• Progression opportunities
• Paid weekly team building
• Paid quarterly team meeting – catered for
• Quarterly out of office event – expenses covered
• Training and development provided
• Feedback provided in timely manner

Essential criteria:

• Experienced allied health/medical receptionist – preferred
• Excellent customer service and professional manner
• Experience with a practice management software system – Nookal is preferred
• Experience with Workcover, NDIS, DVA, medicare and health funds.
• Excellent written and verbal communication skills
• Competent with microsoft word, excel, outlook and PDF creator form
• Highly organised and excellent time management
• A friendly, positive and can-do attitude
• Excellent attention to detail

Role:

• Daily diary management for all practitioners in Tumut and Cootamundra and Tumbarumba as required
• High level of detail and accuracy with bookings, rescheduling and payments
• Confirming all appointments in a timely. friendly and helpful manner
• Handling queries and complaints via phone, email, and general correspondence with a high level of professionalism
• High level of knowledge understanding of all service offerings, products and fees
• A friendly, welcoming and helpful disposition to all patients, referrers and staff
• Assisting snr admin and management as required
• Sound understanding and efficient co-ordination of Medicare claims, DVA, Workcover, NDIS and other third party claims as required.
• The ability to multitask and prioritise workflow
• Performance of ad hoc reception duties and assistance for practitioners as required
• Managing office supplies such as stationery, equipment, and furniture
• Receiving and dispatching deliveries
• Daily mail and banking duties
• Attending to emails and fax in a timely and efficient manner
• Daily cleaning and preparation of clinic rooms, reception and waiting areas
• To actively engage in tasks that support the growth of you as an individual as well as practices growth. This can include but not limited to – marketing, networking, content creation (blogs, social media), community engagement and HealthKlinix events and promotions.
• Actively post content on social media pages

If your looking for a rewarding career in health and health administration, and you tick more than one of the essential criteria, please APPLY!